LBC Warehouse Locations in the Philippines - Full Address 2026
Searching for an LBC warehouse near me and getting nowhere? This guide gives you the full LBC warehouse Philippines directory, with a real LBC warehouse address for every province. You will learn what each tracking status means, how long an LBC parcel warehouse keeps your box, and the truth about LBC warehouse operating hours. If your parcel has stopped moving, you will also find the right number to call and the simple steps that get it moving again.
What Is an LBC Warehouse?
The word covers two different things, and mixing them up wastes a lot of trips.
- A sorting and distribution facility. This is the backstage side of the courier network. Trucks arrive, staff scan and sort thousands of parcels by destination, and boxes are loaded onto the next truck, plane, or ship. These are the buildings that appear in your tracking history. Most have no customer counter and no queue.
- A paid business warehouse. LBC also rents storage and handling space to companies. Its official warehousing page lists picking and packing, sorting and kitting, inventory management, receipt scanning, quality assurance checks, reverse logistics, and container stripping and stuffing. This is a commercial service for sellers and manufacturers.
When your tracking mentions a warehouse, it is almost always the first kind.
You will see many names for the same type of building:
- LBC logistics center
- LBC distribution hub
- LBC sorting facility
- LBC shipping facility
- LBC delivery center
- LBC cargo facility
- LBC parcel facility
Different scan points use different labels. They all describe a shipment processing facility doing the same job.
LBC Warehouse vs LBC Branch: The Difference That Matters
| Feature | LBC Branch | LBC Warehouse or Hub |
|---|---|---|
| Who it serves | Walk-in customers | Internal operations |
| Main job | Accept, release, collect payment | Sort, load, dispatch in bulk |
| Public phone number | Yes, listed per branch | No public direct line |
| Posted opening hours | Yes | No, internal shifts |
| Can you claim a parcel | Yes, when status says ready | Only in specific cases, by arrangement |
| Typical size | One shop unit | Large hall with loading docks |
Branches are the front door. Warehouses are the engine room.
LBC Warehouse Locations in the Philippines: Full Address Directory
Here is the part most guides get wrong or skip.
What this list is. These addresses come from the official LBC facility list published in the Shopee Philippines seller resource centre, titled LBC Return Facilities. These are the LBC facilities that hold and process parcels for each province, including unclaimed and returned items. Many are marked in the source as compounds, warehouse centres, and cargo facilities rather than retail shops.
How to use it properly. Treat this as a reference for understanding where your parcel physically sits, and as a starting point when customer care asks which facility covers your area. It is not an invitation to walk in. Some sites are pure operations buildings. The official guidance on the same list is that where a province has more than one facility, you should contact LBC first to find out how and where to claim. Check your LBC Tracking history first, so you know which facility actually holds the parcel before you call.
Always call (02) 8858-5999 before travelling to any address below.
NCR: Metro Manila LBC Warehouse and Facility Addresses
| City | Address |
|---|---|
| Makati | LBC Properties, B15, L5, 6, 7 Onyx corner P. Ocampo St., Brgy. Lapaz, Makati City |
| Malabon | Sea Oil Gasoline Station along McArthur Highway, Potrero, Malabon |
| Mandaluyong | 549-D Shaw Blvd., Brgy. Wack Wack, Mandaluyong City |
| Manila | Block 4, Lot 8, Manila Harbourcenter, Radial Road 10, Vitas, Tondo, Manila |
| Manila | 1130 Dolmar Bldg., U.N. Avenue, Paco, Manila |
| Manila | 1885 President Quirino Ave., Pandacan, Manila |
| Muntinlupa | KM 23 West Service Road, Brgy. Cupang, Alabang, Muntinlupa |
| Pasig | Unit 19 No. 747 C. Raymundo Avenue, Pasig City |
| Quezon City | 38 Kalayaan Ave., Brgy. Malaya, Quezon City |
| Quezon City | L4-B, B7, Congressional Ave., Bahay Toro, Project 8, Quezon City |
| Quezon City | Lot 379 1B, Bonamy Bldg., Tandang Sora Ave. Extn., Brgy. Tandang Sora, Quezon City |
Note on the Vitas facility. The Manila Harbourcenter address on Radial Road 10 in Vitas, Tondo sits inside the port area. This is the facility most associated with sea cargo and balikbayan boxes arriving by ship. If your tracking mentions a sea cargo warehouse in Manila, this is the location it usually refers to.
North Luzon LBC Warehouse and Facility Addresses
| Province or city | Address |
|---|---|
| Abra | G/F Dona Rosario Bldg., Rizal St. Zone 7, Bangued, Abra |
| Aurora | M.L. Quezon St., Brgy. 4, Maria Aurora, Aurora Province |
| Baguio | G/F Cooyeesan Hotel Plaza, Blk 1 Quirino Highway, Baguio City, Benguet |
| Bataan | 1238 Access Rd., Purok 12, Bario Intsik, San Jose, Balanga City, Bataan |
| Bulacan | 89 Gains St., Bulacan Metro Warehouse Center, Guiguinto, Bulacan |
| Cagayan | Edillo Bldg., San Gabriel, Diversion Rd., Tuguegarao City, Cagayan |
| Ilocos Sur | Stall 7-B Stern Mall, National Hi-Way, San Nicolas, Candon City, Ilocos Sur |
| Ilocos Sur | G/F Sky 1 Compound, Mc Arthur Hiway, Balaleng Amianance, Bantay, Ilocos Sur |
| Isabela | Cabatuan Road, Brgy. San Fermin, Cauayan City, Isabela |
| Isabela | Purok 1, National Road-Highway, Brgy. San Andres, Santiago City, Isabela |
| La Union | Mc Arthur High Way, Namboongan, Santo Tomas, La Union |
| La Union | National Highway, Zone 3, Brgy. Lingsat, City of San Fernando, La Union |
| Laoag | Brgy. 6 Zacarias Flores St., Laoag City |
| Nueva Ecija | 300 Sampaguita St., Magsaysay Sur, Cabanatuan City, Nueva Ecija |
| Nueva Ecija | Jasmin Complex, Eugenio St., Brgy. Canuto Ramos, San Jose City, Nueva Ecija |
| Nueva Vizcaya | General Luna St., Brgy. Quirino, Solano, Nueva Vizcaya |
| Pampanga | Neoart Compound, Sitio Cubol, Brgy. Sapalibutad, Angeles City, Pampanga |
| Pampanga | Sitio Banlic, Bacolor, Pampanga |
| Pangasinan | Abby Commercial Bldg., Brgy. Tanaytay, Alaminos City, Pangasinan |
| Pangasinan | Lim Bldg., Jose De Venecia Highway, Brgy. Nalsia, Calasiao, Pangasinan |
| Pangasinan | Quintin Compound, Brgy. Nancayasan, Urdaneta City, Pangasinan |
| Tarlac | La Paz, Sta. Rosa Road, Zone 6, Brgy. Maliwalo, Tarlac City |
| Zambales | Abastillas St., Purok 4, Brgy. Palanginan, Iba, Zambales |
| Zambales | 19 Ifugao St., Brgy. Barreto, Olongapo City, Zambales |
South Luzon LBC Warehouse and Facility Addresses
| Province or city | Address |
|---|---|
| Albay | 1055 Rodima Warehouse, Purok 7, Cruzada, Legaspi City, Albay |
| Batangas | Rizal Avenue Extension, Brgy. Sta. Clara, Batangas City |
| Batangas | Brgy. Balatan, Balayan, Batangas |
| Batangas | Coca-Cola Compound, Brgy. Dagatan, Lipa City, Batangas |
| Rizal (Cainta) | Boss Gas Station along Ortigas Ave. Extn., Brgy. San Isidro, Cainta, Rizal |
| Camarines Norte | Blk 6 Stall-6A, FMDC Bldg., Central Plaza Complex, Daet, Camarines Norte |
| Camarines Sur | Trinidad Bldg., Brgy. San Francisco, Iriga City, Camarines Sur |
| Camarines Sur | Maharlika Hi-Way corner Sol St., Concepcion Grande, Naga City |
| Camarines Sur | Bldg. 2 Door 3, Staplex, Almeda Hiway, Concepcion Pequena, Naga City |
| Camarines Sur | San Juan Ave., South Centro, National Highway, Sipocot, Camarines Sur |
| Catanduanes | No. 44 Concepcion St., Concepcion, Virac, Catanduanes |
| Cavite | Main Avenue, Block 11, Lots 4, 5, 6 and 7, Phase II, FCIE, Brgy. Langkaan, Dasmarinas, Cavite |
| Cavite | Double Three Bldg. II, Unit F and G, Anabu 1 B, Aguinaldo Highway, Imus, Cavite |
| Cavite | 3609 C. Governor's Drive, Cabuco, Trece Martires, Cavite |
| Laguna | Bldg. 10, Don Onofre Village, Banay-Banay, Cabuyao, Laguna |
| Laguna | Solid Bldg., Brgy. San Roque, San Pablo City, Laguna |
| Laguna | AMNC Bldg., Provincial Highway, Pagsawitan, Santa Cruz, Laguna |
| Marinduque | Livelo St., Murallon, Boac, Marinduque |
| Masbate | 6 Quezon St., Bapor, Masbate City, Masbate |
| Occidental Mindoro | San Jose St., Brgy. 7, Mamburao, Occidental Mindoro |
| Occidental Mindoro | M. Papa St., Buenavista, Sablayan, Occidental Mindoro |
| Occidental Mindoro | GF Gener Bldg., Liboro St., Poblacion, San Jose, Occidental Mindoro |
| Oriental Mindoro | Tamaraw Lodge Bldg., Quezon Drive, Calero, Calapan City |
| Oriental Mindoro | District 4, Brgy. Sta. Rita, Pinamalayan, Oriental Mindoro |
| Oriental Mindoro | Administration St., Bagumbayan, Roxas, Oriental Mindoro |
| Palawan | Ranches Bldg., National Highway, Pangobilian, Brookes Point, Palawan |
| Palawan | Hotel Deo Bldg., National Highway, Maligaya, El Nido, Palawan |
| Palawan | 47 Macapili Commercial Bldg., Rizal Ave., Poblacion, Narra, Palawan |
| Palawan | TruePoint Bldg., Roxas St., Puerto Princesa City, Palawan |
| Palawan | SF Commercial Bldg., Brgy. 2, Roxas, Palawan |
| Quezon | Yng Bldg., Gen. Luna St., Brgy. Rizal, Gumaca, Quezon |
| Quezon | Dalahican Road, Purok Mangga 2, Brgy. Mayao Crossing, Lucena City, Quezon |
| Romblon | JP Dimailig Bldg., M.A. Roxas St., Tabing Dagat, Odiongan, Romblon |
| Romblon | 1 Unit B, Brgy. 1, Romblon, Romblon |
| Sorsogon | Clemente Building, Rizal St., Brgy. Pilot, Sorsogon City |
Visayas LBC Warehouse and Facility Addresses
| Province or city | Address |
|---|---|
| Aklan | Stall 111, GF, Niar Bldg., Sitio Tabon, Bukid, Caticlan, Malay, Aklan |
| Aklan | F. Quinto Ave., Capitol Site, Brgy. Estancia, Kalibo, Aklan |
| Antique | Mayor Nietes St., Brgy. 5, San Jose de Buenavista, Antique |
| Bacolod | Dr 2, D and C Bldg., Palanca Avenue, Reclamation Area, Bacolod City |
| Biliran | Castin St., Brgy. Santissimo Rosario, Naval, Biliran Province |
| Bohol | Tres Reyes Bldg., CPG North, Tagbilaran City, Bohol |
| Bohol | Cabulihan, Tubigon, Bohol |
| Capiz | Willars Address, Brgy. Punta Tabux, Roxas City, Capiz |
| Cebu | LBC Properties Bldg., Zuellig Drive, Mandaue Reclamation Area, Mandaue City, Cebu |
| Cebu | Lot 1-5 MCIAA Cargo Compound, Mactan Airport, Lapu Lapu City, Cebu |
| Cebu | JRK Building, J.P. Rizal, Poblacion II, Carcar, Cebu |
| Cebu | G/F Gaisano Grand Moalboal, Poblacion East, Moalboal, Cebu |
| Cebu | Paya Building, Poblacion, Dalaguete, Cebu |
| Dumaguete | Dr 10, Duplamilco Compound, South National Highway, Brgy. Banilad, Dumaguete City |
| Guimaras | Jac-q Bldg., San Miguel, Jordan, Guimaras |
| Iloilo | EHD Warehouse, Brgy. Ungka 1, Pavia, Iloilo |
| Leyte | 576 Real St., Brgy. Baybay, Carigara, Leyte |
| Leyte | Joseph Tan Bldg., Brgy. Cogon, Ormoc City |
| Leyte | Mabini St., Ipil-III (Bita-og), Palompon, Leyte |
| Leyte | JnJ Compound, Brgy. Caibaan, Tacloban City, Leyte |
| Leyte | Brgy. 95-A Caibaan, Maharlika Highway, Tacloban City |
| Leyte | Real St., Guintagbucan, Abuyog, Leyte |
| Leyte | 9 A. Bonifacio, Baybay, Leyte |
| Southern Leyte | Gonzales St., Abgao, Maasin, Southern Leyte |
| Southern Leyte | Rizal St., San Jose, Cabalian, Southern Leyte |
| Southern Leyte | RV Villaflores, Hilongos, Southern Leyte |
| Negros Occidental | Negros South Road corner Gen. Luna St., Lag-asan, Bago City |
| Negros Occidental | Z-EM Building, Gargato Road, Pueblo San Roque Subd., Gargato, Hinigaran |
| Negros Occidental | Guanzon St., Poblacion 2, Kabankalan City, Negros Occidental |
| Negros Occidental | Yunque Gurrea St., Poblacion, La Carlota City, Negros Occidental |
| Negros Occidental | Locsin St., Poblacion 2, San Carlos City, Negros Occidental |
| Negros Occidental | Lacson St., Sipalay City, Negros Occidental |
| Negros Oriental | Manuel L. Quezon St., Poblacion, Guihulngan City, Negros Oriental |
| Eastern Samar | Real Street, Brgy. Songco, Borongan, Eastern Samar |
| Eastern Samar | Lugay Street, Brgy. 4, Guiuan, Eastern Samar |
| Northern Samar | Looc Pier Site, Allen, Northern Samar |
| Northern Samar | Brgy. Macagtas, Catarman, Northern Samar |
| Samar | Purok 1, Brgy. Canlapwas, Catbalogan, Western Samar |
| Samar | Brgy. Trinidad, Maharlika Highway, Calbayog City |
| Siquijor | Siquijor Circumferential Road, Poblacion, Larena, Siquijor |
Note on Cebu. The Mandaue Reclamation Area address on Zuellig Drive is the main Visayas facility, and the source names the building as LBC Properties. There is a separate cargo facility inside the MCIAA cargo compound at Mactan Airport, which handles air freight. These are two different sites doing two different jobs.
Mindanao LBC Warehouse and Facility Addresses
| Province or city | Address |
|---|---|
| Agusan del Norte | Arujville Bldg., J.C. Aquino Ave. corner Arujville Subd., Butuan City |
| Agusan del Sur | Purok 3, Brgy. 5, San Francisco, Agusan del Sur |
| Bukidnon | Door 2, Moscoso Bldg., Purok 1, South Poblacion, Maramag, Bukidnon |
| Bukidnon | Pepito Bldg., Pepito St. corner Sayre Highway, Valencia, Bukidnon |
| Bukidnon | Unit 4, Pimentel St., Malaybalay City, Bukidnon |
| Cagayan de Oro | Limbonhai Building, 262 Corrales Ext., Cagayan de Oro City |
| Davao del Norte | Osmena St., Rosario Heights 2, Tagum City, Davao del Norte |
| Davao del Sur | L. Ticong Bldg., Rizal Ave., Zone 2 Poblacion, Digos, Davao del Sur |
| Davao del Sur | LBC Warehouse, Km 10, Sasa, Davao City |
| Davao del Sur | KM 7, J.P. Laurel Ave., Lanang, Davao City |
| Davao Oriental | Nantin Bldg., Aguinaldo St., Lupon, Davao Oriental |
| Davao Oriental | Rizal Ext., Central, Mati, Davao Oriental |
| Koronadal | LCH Bldg., Alunan Ave. corner Abad Santos St., Koronadal City |
| Lanao del Norte | Sagadan, Tubod, Lanao del Norte |
| Lanao del Norte | Dr. 3, Garcia Bldg., Quezon Ave. Ext., Palao, Iligan City |
| Maguindanao | Dr. 1 Lu Bldg., Quezon Ave., Rosario Heights 2, Cotabato City |
| Misamis Occidental | 2 Mckinley St., Oroquieta City, Misamis Occidental |
| Misamis Occidental | Don Anselmo Bernad Ave., Poblacion, Ozamis City |
| North Cotabato | Datu Ingkal St., Poblacion, Kidapawan City, North Cotabato |
| South Cotabato | Door 07, Yabon Bldg., Darimco Silway, West, General Santos City |
| Surigao | Km 4, Brgy. Luna, Surigao City |
| Surigao del Sur | National Highway, Cabrera St., Bag-ong Lungsod, Tandag, Surigao del Sur |
| Surigao del Sur | P-1 Arizobal corner Orillaneda St., Lininti-an, Cantilan, Surigao del Sur |
| Zamboanga del Norte | Veterans St., Poblacion, Siocon, Zamboanga del Norte |
| Zamboanga del Norte | CP Garcia St., Miputak, Dipolog City, Zamboanga del Norte |
| Zamboanga del Sur | Tecson Bldg., Salera St., Brgy. Gatas, Pagadian City |
| Zamboanga del Sur | LBC Warehouse, Talon Talon Loop, Zamboanga City |
Note on Davao. The source lists two Davao City sites. The Km 10 Sasa address is named directly as an LBC warehouse. The KM 7 J.P. Laurel Avenue site in Lanang is a separate facility. Davao is the main Mindanao gateway, so parcels for much of the island pass through this city.
Head office address
Some readers want the corporate address for formal letters and complaints. LBC publishes it on its official contact page:
10th Floor Tower B, Two Ecom Center, Bayshore Avenue corner Harbor Drive, Mall of Asia Complex, Pasay, Metro Manila.
Send written complaints here only after you have a reference number from customer care. A letter without one is slow to trace.
How To Find the Right LBC Warehouse Near Your Location
Use the directory above together with these three steps.
- Find your province in the tables. That tells you which facility most likely handles your parcel on its final leg.
- Check the official branch locator for a nearby branch. Go to lbcexpress.com/branches and search your city or barangay. Branches have posted hours and published phone numbers. In almost every case, a branch is where you will actually collect a parcel.
- Call the hotline before travelling. Give your tracking number and ask which facility currently holds the shipment and where you may claim it. Staff can see this. You cannot look it up yourself.
Do not rely on a map search alone. Map pins for courier facilities are often placed by members of the public and can point at the wrong gate, an old site, or a nearby branch.
How a Parcel Actually Travels Through the Network
| Step | What happens | Usual time |
|---|---|---|
| 1. Booked | The seller or sender creates the waybill | Instant |
| 2. Accepted | Staff scan the parcel at a branch, or a rider collects it | Same day |
| 3. Origin sorting | It reaches the sorting facility nearest the sender | Hours to 1 day |
| 4. Line haul | Movement by truck, plane, or ship to the destination region | 1 day to several days |
| 5. Destination sorting | The regional package sorting center splits parcels by city and route | Hours to 1 day |
| 6. Delivery center | The final package handling center assigns it to a rider | Overnight |
| 7. Out for delivery | A rider carries it to your address | Same day |
Island and provincial routes often add a transfer point between steps 4 and 5. That is normal routing, not a problem.
One detail almost nobody explains: scans upload in batches, not one by one. A parcel can move for many hours before the system shows it. A quiet tracking page does not mean a still parcel.
What Each LBC Warehouse Tracking Status Means
| What you see | What it means | What to do |
|---|---|---|
| LBC package arrived at warehouse | The box reached a sorting building and is queued | Nothing. Check tomorrow |
| LBC shipment in transit to warehouse | It is on a truck, plane, or ship heading there | Wait 1 to 2 days |
| LBC warehouse processing | Staff are scanning and sorting it now | Wait, this stage is short |
| LBC shipment is at the warehouse | Same as arrived, different wording | Nothing yet |
| LBC parcel has arrived at sorting facility | It reached the sorting stage for its region | Normal step |
| Received at origin hub | The first hub after the sender handed it over | Normal step |
| Arrived at destination hub | It is now in your region | Delivery is close |
| Out for delivery | A rider has it today | Keep your phone nearby |
| Held at branch | It is waiting for you to collect | Bring valid ID and receipt |
| Returned to sender | Nobody claimed it, or the address failed | Contact the sender now |
How Long Does a Package Stay at an LBC Warehouse?
Normally a few hours up to 24 hours. A sorting facility is a filter, not a storage room. Space costs money and volume never stops, so the system is built to push boxes out fast.
Stays get longer when a parcel waits for the next scheduled truck, flight, or vessel. A box arriving at 9 pm may wait for the morning dispatch. A box on an island route may wait for the next sailing.
Judge lateness against LBC official delivery times, which the company publishes on its own site and notes exclude Sundays and holidays.
Sending from Metro Manila
| Destination | Working days |
|---|---|
| NCR | 1 |
| North Luzon | 1 to 2 |
| South Luzon | 1 to 2 |
| Puerto Princesa | 2 to 4 |
| Marinduque, Masbate, Mindoro, Catanduanes | 2 to 4 |
| Visayas | 3 to 5 |
| Mindanao | 4 to 6 |
| Coron | 7 to 9 |
| Batanes | 9 to 11 |
Sending from other regions
| Route | Working days |
|---|---|
| North or South Luzon to NCR | 1 to 2 |
| North or South Luzon to Visayas | 4 to 6 |
| Visayas to NCR | 3 to 5 |
| Within Visayas | 2 to 4 |
| Visayas to Mindanao | 3 to 5 |
| Mindanao to NCR | 4 to 6 |
| Within Mindanao | 2 to 3 |
| Mindanao to Batanes or Coron | 12 to 14 |
Read these as the whole door-to-door journey, not just the warehouse part. If your parcel is inside that window, it is on time even when tracking looks frozen.
Why Your LBC Package Is Not Moving From the Warehouse
- Batch scanning. The most common cause. The parcel moved. The scan has not uploaded.
- Waiting for dispatch. Trucks, flights, and vessels run on schedules. A late arrival waits for the next slot.
- Peak season volume. Christmas, Holy Week, and sale events push daily volume far above normal. Queues build at every stage.
- Weather. Typhoons close ports and ground flights. Inter-island routes stop first and restart last. This causes the longest silent gaps on Visayas and Mindanao routes.
- A damaged or unreadable label. If the barcode will not scan, a person must handle it. That takes time.
- A vague address. No house number, no barangay, no landmark. Staff cannot assign it to a route with confidence.
- COD payment problems. An issue with the amount or account can hold a parcel.
- Customs or inspection. Affects international shipments and sea cargo, not ordinary domestic parcels.
LBC Warehouse Operating Hours
Branches publish their hours on the official locator, and mall branches usually follow mall hours. Sorting facilities are different. They run operational shifts built around truck departures, flight schedules, and vessel timings. Much of the heaviest work happens overnight so parcels are ready for morning delivery.
Two practical points follow. First, there is no published opening time you can simply turn up at. Second, an overnight scan is normal and often good news, because it usually means your parcel made the night dispatch.
If you need to visit in person, visit a branch during its posted hours.
Balikbayan Boxes and Sea Cargo: A Different Timeline
If you are an OFW sending a box home, or a family waiting for one, forget domestic timelines completely.
A sea cargo box is scanned when collected overseas, then loaded into a container. During the ocean crossing there is often no update at all for weeks. That silence is normal.
The next meaningful scan usually comes after the box arrives in the Philippines and is processed at the receiving facility, before it joins the ordinary domestic flow. For boxes arriving by ship into Manila, that receiving point is the port-area facility at Manila Harbourcenter in Vitas, Tondo.
Air shipments have shorter gaps but still have them. When a box is handed to an airline partner, there is usually a blind period until it lands and is scanned again.
How To Contact LBC About a Parcel in a Warehouse
Individual sorting facilities do not publish direct customer lines. Questions go through central customer care.
Official channels published by LBC Express:
- Customer care hotline (Philippines) (02) 8858-5999
- Email customercare@lbcexpress.com
- Facebook Messenger @lbcexpress
- Branch directory and worldwide numbers lbcexpress.com/branches
- Official tracking page lbcexpress.com/track
- Head office 10th Floor Tower B, Two Ecom Center, Bayshore Avenue corner Harbor Drive, Mall of Asia Complex, Pasay, Metro Manila
Conclusion
An LBC warehouse is a working sorting facility, not a shop. Seeing one in your tracking means the system is doing its job.
The directory above gives real addresses by province, but these are operating facilities. Call before you travel, and expect to collect from a branch in most cases.
Most parcels clear a facility within a day. Judge lateness against LBC published delivery times for your route, counting working days only.
When a parcel truly stalls, the process that works is patient and boring: wait a day, check with the sender, then call with your tracking number, name the facility covering your province, and get a trace reference in writing.
Frequently Asked Questions
Where is the LBC warehouse?
LBC operates facilities in every region. The directory above lists more than 140 addresses by province, taken from the official LBC facility list published through Shopee Philippines. Call (02) 8858-5999 with your tracking number to confirm which one holds your parcel before travelling.
How long does a package stay at an LBC warehouse?
Usually a few hours up to 24 hours. Longer waits happen when a parcel is waiting for the next scheduled dispatch, during peak season, or during bad weather.
What does "LBC warehouse received" mean?
The facility has taken custody of your parcel and logged it in the system. It is a normal step, not a warning.
Why is my LBC package not moving from the warehouse?
The most common reasons are batch scan uploads, waiting for the next truck or flight, peak volume, weather, an unclear address, or a label that will not scan.
How do I contact an LBC warehouse?
Individual facilities do not publish public customer lines. Call (02) 8858-5999 or email customercare@lbcexpress.com with your tracking number, and staff can check which facility is handling your shipment.